Privacy Policy

At WoodBee Craft, we are committed to safeguarding the privacy of our website visitors, customers, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the laws of India. By accessing our website, purchasing our furniture products, or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: When you make a purchase, register an account, or interact with us, we may collect personal information such as your name, billing and shipping address, email address, phone number, and payment details.
  • Website Usage Data: We may collect information about your visit to our website, including your IP address, browser type, pages visited, geographic location within India, and other analytics data to improve our services.

2. How We Use Your Information

  • Order Fulfilling & Delivery: We use your personal information to process orders, fulfill furniture purchases, and safely deliver products to your address within India.
  • Communication: We use your details to communicate with you about your transactions, customer service inquiries, or to contact you regarding promotions and product updates.
  • Improving User Experience: Information collected helps us enhance your experience on our website, tailor our solid wood furniture offerings, and provide personalized recommendations.

3. Data Security

We take appropriate technical and organizational measures to secure your personal information and maintain its accuracy. We use industry-standard security protocols, including Secure Socket Layer (SSL) encryption, to protect your data during transmission and storage against unauthorized access.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we share necessary delivery and payment information with trusted service providers within India (such as domestic logistics/courier partners and secure payment gateways) who assist us in operating our e-commerce business, as long as they agree to keep this information confidential. We may also disclose information if required to do so under Indian law.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, understand website usage patterns, and gather information about our website’s performance. You can manage your cookie preferences through your individual browser settings.

6. Geolocation & Shipping Restrictions

Our website and services are intended exclusively for customers located within the Republic of India. We only accept orders and deliver products to shipping addresses within Indian states and territories.

7. Your Rights

Under applicable Indian data protection laws, you have the right to access, review, correct, or update the personal information we hold about you. You may also request the erasure of your personal data, subject to legal or accounting retention requirements.

8. Updates to Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our business practices or Indian legal frameworks. Any changes will be posted clearly on this page, and your continued use of our website constitutes acceptance of those changes.

9. Grievance Officer & Contact Us

In accordance with the Information Technology Act and Consumer Protection (E-Commerce) Rules of India, if you have any questions, concerns, or grievances regarding this Privacy Policy or the handling of your personal information, please contact our designated representative:

  • Company Name: WoodBee Craft
  • Email: support@woodbeecraft.com
  • Location: Jodhpur, Rajasthan, India